Privacy Policy

This notice applies specifically to SaaSprite Social Automations and its Instagram automation features.

Effective date: October 7, 2026

1. Scope

This Privacy Policy applies to SaaSprite Social Automations, a social-media automation service operated by SaaSprite AI Technologies. It is separate from the privacy practices of SaaSprite RIOS and other SaaSprite products.

2. Information we process

When an Instagram Professional account is connected, the service may process information needed to provide the configured automations, including:

Instagram account identifiers, username, basic profile information, and media identifiers.
Comments and related metadata such as comment text, commenter identifier or username, media identifier, and timestamps where provided by Meta.
Instagram messages and conversation metadata when messaging features are enabled and the required permission has been granted.
Automation settings such as trigger phrases, public reply templates, direct-message text, selected media, and enable/disable status.
Technical logs used for security, troubleshooting, reliability, and abuse prevention.

3. How we use information

We process this information only as needed to operate and support SaaSprite Social Automations, including to:

Detect configured comment or message triggers.
Send configured public replies or private messages on behalf of the connected Instagram account.
Authenticate and maintain the connection to Meta services.
Monitor reliability, investigate failures, protect the service, and prevent misuse.

The current core automation service is rules-based. It does not require AI to interpret or generate replies, and connected Instagram data is not used to train general-purpose AI models.

4. Meta and Instagram permissions

The service uses permissions granted through Meta or Instagram. We request only permissions needed for enabled features, such as access required to manage comments or messages. Account owners can revoke access through their Meta or Instagram settings.

5. Sharing and service providers

Information may be transmitted to service providers necessary to operate the service, including Meta/Instagram and infrastructure providers used for hosting, storage, logging, and security. We do not sell personal information or connected Instagram data.

6. Data retention

We retain connection details, automation configuration, and operational data only for as long as reasonably necessary to provide the service, maintain security and reliability, resolve support issues, or meet applicable legal obligations.

7. Data deletion and revocation

You can disconnect the app or revoke its Instagram permissions through Meta/Instagram settings. You may also request deletion of data held by SaaSprite Social Automations by following our Data Deletion Instructions.

8. Security

We use reasonable administrative and technical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No internet-based service can guarantee absolute security.

9. Children

SaaSprite Social Automations is intended for business and professional account operators and is not directed to children.

10. International processing

Depending on the infrastructure and providers used, information may be processed in countries other than the country where the account owner is located, subject to applicable legal and contractual safeguards.

11. Changes to this policy

We may update this policy as the service changes. The effective date above will be revised when material changes are published.

12. Contact

For privacy questions or deletion requests related specifically to SaaSprite Social Automations, contact social@saasprite.com.